[Compatibility] The cat water fountain filters are compatible with Catit PIXI Water Fountain. Fit and perform perfectly. Let pets always get the best drinking experience

[Triple Filtration] The filter uses activated carbon, ion exchange resin and non-woven fabric to effectively eliminate odors, remove heavy metals, and soften water, bringing an excellent drinking experience

[Regular Replacement] To maintain the filtration effect, it is recommended to replace the filter every 2-4 weeks. If you have multiple pets, please consider shortening your replacement cycle

[Warm Tips] Please immerse the filter in water for 2 minutes and rinse thoroughly before use to achieve the best filtration effect and ensure your pet enjoys clean and fresh water

[Choose Wisely] Your purchase includes 16 pet water fountain filters and round-the-clock customer service. If you have any questions, please feel free to contact us

Returns, Refunds, and Replacements Products that are received faulty, damaged, or not as described are eligible for a return, refund, or replacement in accordance with the Australian Consumer Law (ACL). We are committed to ensuring all products meet the standards of quality and reliability expected by our customers. However, please note that we do not accept returns or provide refunds for change of mind. We encourage you to carefully consider your purchase to ensure it meets your needs and expectations.

Delivery Timeframe

Please note that we cannot guarantee the exact date of arrival, and the delivery timeframes (excluding weekends and public holidays) are as follows:

For customers in Victoria, approximately 7-10 working days; For customers in NSW, SA, ACT, and QLD, approximately 9-12 working days; For customers in WA, NT, and TAS, approximately 9-12 working days.